Hornby Water Tower

1:76 Scale 00 Gauge

Dispatch Time:
We aim to dispatch orders within 5 working days of receipt.

Shipping Options:

Mainland UK Delivery:

Evri: 3-5 days (2 days for collection)
Royal Mail Standard: 3-5 days (not time guaranteed)
Royal Mail Express: 2-3 days (not time guaranteed)
Free Delivery: Available on orders over £100 within mainland UK.

International Orders:

Shipped duty-free and zero-rated for VAT.
Shipping costs typically range from £15-£30 for packages up to 2 kg.
Use Royal Mail Tracked Service.
Proof of Delivery:
Scanned delivery confirmation will be provided. Please contact us if you haven't received your order within 7 days of dispatch.

Full Policy Shipping & Delivery

Returns and Refunds
If you're not completely satisfied with your purchase, you may return the item within 30 days of receipt for a refund or exchange.

Key Points:

Items must be unused and in their original packaging.
To initiate a return, please contact us for further instructions.
Refunds will be processed according to our Returns & Refunds Policy.
For full details, please refer to our .Returns & Refunds Policy